PRINTED PRODUCTS

1. Do you ship nationwide in the Philippines?

Yes, we ship printed products nationwide.

2. How long is the processing time?

Processing time depends on the product and order volume. Most orders are completed within 3–7 business days.

3. Can I request changes after approval?

Once the final design is approved and printed, changes can no longer be made.

4. Will the colors look exactly the same as on screen?

Colors may slightly vary due to screen settings and printing differences.

5. Do you accept rush orders?

Rush orders may be accepted depending on availability. Please message us first.

DIGITAL TEMPLATES

6. Is this a physical product?

No. Templates are digital files only. No physical item will be shipped.

7. How do I receive my template?

After purchase, you will receive instant access or download instructions via email.

8. Can I resell the template?

No. Templates cannot be resold, shared, or redistributed as digital files.

9. Can I use the template for my small business?

Yes. You may use it for physical products you sell (like magnets or invitations), but you cannot resell the digital file itself.

10. What if I have trouble editing the template?

You can message us anytime. We’re happy to help.

CUSTOM DESIGN

11. Do you offer custom designs?

Yes, we offer personalized layouts for events and small businesses.

12. How do I start a custom order?

Send us a message through our Contact page with your theme, details, and event date.

PAYMENT & ORDERS

13. What payment methods do you accept?

We accept secure online payments. (You can list GCash, bank transfer, etc.)

14. Can I cancel my order?

Orders may only be canceled before design work or printing begins.